Everything flowww does for your clinic, in detail

AI agents, management, marketing and data, designed for aesthetic medicine clinics. See how each part works and what it brings to your business.

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AI agents

Your AI agents

Available in every licence, no plan change needed.Turn them on with a switch and pay only for what you use.

Reception AI

Take care of your patients at any hour

Answers, informs and manages appointments on WhatsApp without your reception team lifting a finger.

  • Replies 24/7, in your clinic's voice
  • Shares info about treatments and the clinic
  • Checks and books appointments in your real calendar
  • Moves and cancels appointments, if your clinic enables it
  • If the patient asks for a person, it shares the clinic's phone number and hours
  • Never gives medical advice

The agent works inside your communications and improves with each licence tier. From messaging to automation, based on real-time behaviour.

Medical AI

Focus the consult on the patient, not the keyboard

For aesthetic medicine, hair or dermatology consults.

  • Up to 10 forms per consult, built with the flowww editor
  • Each answer shows its confidence level
  • Audio is never stored
  • Paid per consult from your balance, no licence change

You decide what goes into each record.

Unlimited · Pay only for what you useHow the balance works

Management

Your daily operations, smooth and under control

Calendar, medical records and payments share the same data, so your practitioners can spend their time on patients.

Calendar and management

Your calendar, open 24/7

Your clinic's day-to-day, in order.

  • Omnichannel booking: Google, WhatsApp, social media, app and email.
  • AI confirmation: automatic replies and interactions, at any hour.
  • Personalised reminders: reinforce your brand and reduce no-shows.
  • Calendar by practitioner and treatment room: with blocks for the unexpected.
  • Stock and equipment: forecasts based on the calendar and expiry alerts.
  • Permission-based profiles: each practitioner sees what they need.

Patient records

From face map to prescription, paperless

The practitioner's tools, in every licence.

  • Technical parameters: area, power and shots per treatment session.
  • Medical history and consent forms: with digital signature on the tablet.
  • Unified record: with progress photos for every treatment.
  • Prescriptions: issue them directly from the patient record.
  • Practitioner portal: with their own private calendar.
  • Traceability: every vial and its batch number, logged in the record.

Payments

Collect payment upfront or at the clinic

Every treatment paid, every till balanced.

  • Simplified payments: packages, instalments and multiple payment methods.
  • Payments built in with flowww Pay: online with payment links; in the clinic, with Tap to Pay and Tap to Phone.
  • Quotes and deposits: paid online before the appointment.
  • Error-free discounts: applied automatically at checkout.
  • Permissions by clinic and role: maximum discount caps for each employee.
  • Invoicing: traceable, direct and error-free.

Marketing

From the first reminder to the next visit

Automated reminders, campaigns and follow-ups that keep your patients informed and bring them back.

Communication

Reminders that send themselves

Your patients, notified by WhatsApp, email or the app.

  • Omnichannel communication: WhatsApp, email and in-app notifications.
  • Treatment-based messages: aftercare, check-ups, packages or points.
  • With your brand: every message sounds like your clinic.
  • Automatic consent forms: sent before the appointment for signature.
  • Internal alerts: alerts and notifications for your practitioners.
  • Integrations: Brevo and Mailchimp.

Marketing and loyalty

Patients who come back and bring others

Attract, retain and fill your calendar.

  • Lead generation: built-in CRM for lead generation and sales follow-up on every patient, with forms and a stage-based sales pipeline.
  • Segmented database: needs, spending habits, average spend and more.
  • High-impact automations: follow-up, win-back and repeat visits.
  • Personalised offers: combine area, zone and number of sessions in seconds.
  • Loyalty: points programmes and refer a friend.
  • Waiting list: fill your calendar with the slots that open up.
flowww connect

Connect with your patients on the channels they already use

Your app, website and social media, integrated with your calendar and your brand.Your patients book, pay and follow their treatment without calling.

Talk to an expert

  • flowww app

    Your branded app: appointments, reminders and treatment follow-up.

  • flowww web

    Your website with online booking, linked to your calendar.

  • flowww social

    Plan, publish and measure your social media without leaving flowww.

Data

Make decisions with accurate, real-time data

All your business information, clear and up to date, integrated with the rest of your tools.

Data and integrations

Your numbers, in one dashboard

A dashboard for every decision, with your tools integrated.

  • Business dashboards: detailed insight into every area of your clinic.
  • Multi-location data: consolidated and accessible in one dashboard.
  • Treatment sales: completed and pending treatments, always up to date.
  • Commissions: by specialist and by clinic.
  • Reports and goals: statistical lists and goal tracking.
  • Integrations: HubSpot, API, MCP and SQL access.
  • Webhook engine: to automate processes with other tools.

Every feature, by licence. Boss, Star and Ultimate share the medical tools and AI agents; marketing and automation differ.

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Demo with an advisor

Let's talk about your clinic

flowww understands how your business works. We know the industry inside out and we start by listening: an advisor reviews your clinic's case with you and finds the solution that best fits your needs and your pace of growth.

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